Refund and Returns Policy

Refund and Return Policy for NitashaHub

Effective Date: 25-10-2024

Thank you for shopping at NitashaHub. If you are not entirely satisfied with your purchase, we’re here to help!

1. Return Eligibility

  • You have [insert number] days from the date of delivery to request a return for eligible items.
  • To be eligible for a return, your item must be:
    • Unused and in the same condition that you received it.
    • In the original packaging, with all tags and labels attached.
  • Certain items are non-returnable, including:
    • Gift cards
    • Personalized or custom-made items
    • Items marked as final sale

2. Return Process

  • To initiate a return, please contact us at info@nitashahub.com to obtain a Return Merchandise Authorization (RMA) number.
  • Include your order number and the reason for the return in your email.
  • Once you receive your RMA number, securely pack the item(s) and include the original receipt or proof of purchase.
  • Ship the return item to the address provided in your RMA email.

3. Return Shipping Costs

  • You will be responsible for paying your own shipping costs for returning your item, unless the return is due to a mistake on our part (e.g., incorrect or defective item).
  • Shipping costs are non-refundable.

4. Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within a certain number of days, depending on your card issuer’s policies.

5. Exchanges

  • If you would like to exchange an item for a different size or color, please follow the return process outlined above and place a new order for the desired item.

6. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within [insert number] days of receipt. We will arrange for a replacement or refund as appropriate.

7. Non-Refundable Items

  • Certain items cannot be returned, including:
    • Gift cards
    • Personalized or custom-made items
    • Items marked as final sale

8. Changes to This Policy

  • We may update this Refund and Return Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us If you have any questions about this Refund and Return Policy, please contact us at: Email: info@nitashahub.com

Thank you for shopping at NitashaHub!

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